The Evolution of Visitor Management

2017 Annual Report


Traction Guest surveyed industry professionals with an interest in operations, facilities, security and IT, across all industries and countries, to uncover trends and opportunities in the field of visitor management.

In recent years, progressive companies have recognized the opportunity and risks a visitor represents. Technology is advancing rapidly to support businesses in improving how they welcome and manage guests. It is shaping the growing category of cloud-based visitor management solutions (VMS).

This report assesses what impact technology has on an organization's security, efficiency, data richness and brand perception.

Data results include:

78% of companies surveyed consider visitor management as very important. 

82% confirm that operational efficiency has increased with the use of a visitor management system. 

84% believe the move to a digital check-in system has provided valuable business data.

For full results, download the report now. 

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